Your privacy matters to us. This policy explains what information we collect when you contact us or use our website, how we use it, and your rights as a California resident.
1. Who We Are
Gadea Gardening Service is a family-owned lawn care, gardening, and landscaping company serving Pomona, Altadena, Claremont, Pasadena, and surrounding areas in Southern California.
Contact us:
Phone: +18776119645
Pomona, California
2. Information We Collect
We collect information only when you choose to provide it — typically when you submit a quote request, contact form, or call us directly.
Information you provide to us:
- Name and contact details (phone number, email address)
- Property address or service location
- Details about your landscaping or gardening project
- Preferred contact method and scheduling preferences
Information collected automatically:
- Browser type and device information
- Pages visited and time spent on our website
- Referring website or search query (how you found us)
- IP address (used to understand general geographic area)
We do not collect payment information directly — all transactions are handled through secure third-party processors.
3. How We Use Your Information
We use the information you provide solely to operate our business and serve you better:
- To respond to quote requests and schedule service appointments
- To communicate about your project, including follow-ups and confirmations
- To send invoices and process payments
- To improve our website and understand how visitors use it
- To comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Opt-In Details: We collect your phone number and SMS consent only when you voluntarily provide it by checking the opt-in consent box on our online contact forms.
4. Third-Party Services
Our website uses the following trusted third-party tools to operate. Each provider has its own privacy policy governing how they handle data:
- GoHighLevel / BizGuru — Hosts our contact and quote request forms. Data submitted through forms is stored in our CRM account.
- Google Fonts — Loads web fonts. Google may log your IP when fonts are served.
- Google Analytics (if applicable) — Provides anonymized website traffic reporting.
We do not have control over the data practices of these third parties beyond what they disclose in their own policies.
5. Cookies and Tracking
Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings; doing so will not prevent you from using our website, though some features may be limited.
We do not use advertising cookies or sell your browsing data to advertisers.
6. Data Retention
We retain your contact and project information for as long as necessary to provide services, maintain accurate business records, and comply with applicable law. If you would like us to delete your information, please contact us and we will honor your request to the extent permitted by law.
7. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption, and access to customer records is limited to authorized personnel. No method of electronic transmission or storage is 100% secure, but we are committed to using industry-standard safeguards.
8. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know — You may request a summary of the personal information we have collected about you and how it has been used or disclosed.
- Right to Delete — You may request that we delete the personal information we hold about you, subject to certain legal exceptions.
- Right to Correct — You may request that we correct inaccurate personal information we hold about you.
- Right to Opt Out — We do not sell your personal information. If this ever changes, you will have the right to opt out.
- Right to Non-Discrimination — We will not discriminate against you for exercising any of your privacy rights.
To exercise these rights, contact us by phone at +18776119645. We will respond to verifiable requests within 45 days as required by California law.
9. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time as our practices change or as required by law. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website after any update constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out:
Gadea Gardening Service
Pomona, California
Phone: +18776119645